Shipping policy
Order may be shipped nationwide within the continental U.S. via Fed Ex, USPS Priority Mail, or USPS Priority Express. We cannot ship to P.O. Boxes.
Transit times and cost for shipping vary depending on how far the package has to be delivered from our bakery in Dallas, Texas. Packages should be expected to arrive between 2-5 days. Shipping costs and timing can be calculated at checkout.
Shipping to East or West Coast? If you are shipping to the east or west coast please place your orders on Monday or Tuesday to ensure arrival the same week and cookie freshness.
We are not responsible for packages once they transfer to the carrier, it is then their responsibility to deliver and handle concerns for shipping delays or lost packages.
If you are ordering for a specific event/date, we suggest adding your desired arrival date to the delivery instructions note box. Please keep in mind we need 2-3 days to prepare orders and ship.
Our cookies freeze wonderfully, and once thawed will be as fresh and tasty as the day they arrived.
Shipping Blackout Dates:
- Ordering for Christmas = Order by December 15
- December 25
- December 26
- December 31
- January 01
- Ordering for Valentines = Order by February 8
- Ordering for Easter = Order by April 1
Please call us at (214) 738 - 2378 with any additional questions.
Visit our FAQ page for answers to other common questions.